Terms and conditions

Accessing and using seroumskin.com implies acceptance of these terms and conditions. We recommend you read them carefully before making a purchase.

1. Purpose

These conditions regulate the relationship between Seroum Skin and the user regarding the purchase of Korean cosmetic products through the online store.

2. Orders and availability

All orders are subject to stock availability. If we are unable to supply a product, we will contact you to offer an alternative or a refund of the amount.

Products marked as Pre-order will be shipped within the estimated delivery times indicated on the product page.

3. Prices and payment methods

All prices are shown in euros (€) and include applicable VAT.

We accept various secure payment methods through the Shopify platform (card, PayPal, or others available at checkout).

4. Shipping

Shipping conditions, delivery times, and costs are detailed on the “Shipping and Delivery” page.

5. Returns

Return conditions, deadlines, and requirements are detailed in our Return Policy.

6. Proper use of the website

The user agrees to make proper use of the contents and services, and not to use them for illegal, fraudulent, or bad-faith activities.

7. Liability

Seroum Skin will not be liable for damages or harm resulting from incorrect use of the products or failure to follow the instructions for use.

8. Modifications

Seroum Skin may update these terms and conditions at any time. The current version will always be the one published on this page.

9. Contact

For any questions related to these terms, you can write to us at be@seroumskin.com.