Privacy Policy
At Seroum Skin, we treat your data with the utmost care and in accordance with current data protection regulations (GDPR and LOPDGDD).
1. Data Controller
Seroum Skin is the data controller for your personal data. You can contact us at: be@seroumskin.com.
2. Data We Collect
We only collect the data necessary to provide our services, such as:
- First and last name.
- Shipping and billing address.
- Email and contact phone number.
- Payment information (securely managed by the corresponding gateways).
- Order history and website browsing.
3. Purpose of Processing
We use your data to:
- Process, manage, and ship your orders.
- Respond to inquiries and support requests.
- Send commercial communications about Seroum Skin if you have given your consent.
- Improve the user experience and the functioning of the website.
4. Legal Basis
The legal basis for processing your data is:
- Execution of an online sales contract.
- User consent for sending commercial communications.
- Legitimate interest in improving our services and preventing fraud.
5. Data Transfer
Your data is only shared with third parties necessary for the provision of the service (shipping companies, payment providers, anonymized web analytics tools). We never sell your personal data.
6. Data Retention
We will retain your data for the time necessary to fulfill the described purposes and comply with applicable legal obligations (e.g., tax obligations).
7. Your Rights
You can exercise the following rights over your personal data:
- Access.
- Rectification.
- Erasure.
- Restriction of processing.
- Data portability.
- Objection.
To do so, please write to us at be@seroumskin.com indicating your request and the email address associated with your account or order.
8. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or use.